SITXHRM001 Coach others in job skills – 2020 Version
What’s it for?
This unit describes the performance outcomes, skills and knowledge required to provide on-the-job coaching to colleagues. It requires the ability to explain and demonstrate specific skills, knowledge and procedures and monitor the progress of colleagues until they are able to operate independently of the coach.
Who’s it for?
The unit applies to experienced operational personnel and to supervisors and managers who informally train other people in new workplace skills and procedures.
It applies to all tourism, hospitality and event sectors.
Participant Workbook – Hard copy printed