BSBCMM201 Communicate in the workplace – SIT Edition 2020
This unit has been tailored for use with the SIT Training Package.
What’s it about?
This unit describes the skills and knowledge required to communicate in the workplace including gathering, conveying and receiving information and completing routine written correspondence.
Who’s it for?
It applies to individuals who perform a range of routine workplace communication tasks using a limited range of practical skills and fundamental knowledge of effective listening, questioning and non-verbal communication in a defined context under direct supervision or with limited individual responsibility.
Participant Workbook – Hard copy printed