BSBWRK411 Support employee and industrial relations procedures
What’s it about?
This unit describes the skills and knowledge required to communicate and implement industrial relations policies and procedures to effectively represent organisations/employers.
Who’s it for?
It applies to individuals who work in support positions, assisting others in dealing with industrial relations conflicts and issues.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Facilitator and Assessor Resource, Teacher Support Tool, Participant Workbook – Digital download, Participant Workbook – Hard copy printed, eLearning