BSBCMM211 Apply communication skills
What’s it about?
This unit describes the skills and knowledge required to apply basic communication skills in the workplace, including identifying, gathering and conveying information along with completing assigned written information.
Who’s it for?
The unit applies to individuals working under direct supervision, who are developing basic skills and knowledge of workplace communication in preparation for working in a broad range of settings.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Participant Workbook – Hard copy printed