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CHC Community Services


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  • CHCADV001 Facilitate the interests and rights of clients

    $21.95 inc. GST
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    What's it about? This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs. Who's it for? This unit applies to workers of all levels in a range of health or community services settings who provide services using a human rights based approach and have direct interaction with  clients. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • CHCAGE001 Facilitate the empowerment of older people

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    What's it about? This unit describes the skills and knowledge required to respond to the goals and aspirations of older people and provide support services in a manner that focuses on improving health outcomes and quality of life, using a person-centred approach. Who's it for? This unit applies to support workers in residential or community contexts. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • CHCAGE003 Coordinate services for older people

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    What's it about? This unit describes the skills and knowledge to provide services to an older person. It involves following and contributing to an established individual plan. Who's it for? This unit applies to workers in a residential or community context, or those in personal care or support services that work with older people. Work performed requires some discretion and judgement and is carried out under regular direct or indirect supervision. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • CHCAGE004 Implement interventions with older people at risk

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    What's it about? This unit describes the skills and knowledge required to work in partnership with older people and their carers to implement interventions in the context of an individualised plan to reduce risk. Who's it for? This unit applies to support workers in a residential or community context. Work performed requires a range of well developed skills where some discretion and judgement is required. Workers will take responsibility for their own outputs under direct or indirect supervision. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • CHCAGE005 Provide support to people living with dementia

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    What's it about? This unit describes the skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following and contributing to an established individual plan. Who's it for? This unit applies to workers in a residential or community context, including family homes. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • CHCCCS006 Faciltate individual service planning and delivery

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    What's it about? This unit describes the skills and knowledge required to contribute to the development, implementation and review of individualised support. Who's it for? This unit applies to workers in a range of community services and service delivery contexts. Work will involve collaborating with the person requiring support and other people involved in the support network. Service needs may be complex or multiple. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • CHCCCS011 Meet personal support needs

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    What's it about? This unit describes the skills and knowledge required to determine and respond to an individual’s physical personal support needs and to support activities of daily living. Who's it for? This unit applies to workers who provide support to people according to an established individualised plan in any community services context. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • CHCCCS015 Provide individualised support

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    What's it about? This unit describes the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations. Who's it for? This unit applies to workers who provide support under direct or indirect supervision in any community services or health context. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • CHCCCS023 Support independence and well being

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    What's it about? This unit describes the skills and knowledge required to provide individualised services in ways that support independence, as well as, physical and emotional wellbeing. Who's it for? This unit applies to workers in a range of community services contexts who provide frontline support services within the context of an established individualised plan. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • CHCCCS025 Support relationships with carers and families

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    What's it about? This unit describes the skills and knowledge required to work positively with the carers and families of people using the service based on an understanding of their support needs. Who's it for? This unit applies to workers across a range of community services contexts. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • CHCCOM005 Communicate and work in health or community services

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    What's it about? This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. Who's it for? This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • CHCDIV001 Work with diverse people

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    What's it about? This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. Who's it for? This unit applies to all workers. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • CHCLEG001 Work legally and ethically

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    What's it about? This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. Who's it for? This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • CHCLEG003 – Manage legal and ethical compliance (Release 1)

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    What’s it about? This unit describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities. Who’s it for? This unit applies to people working in roles with managerial responsibility for legal and ethical compliance in small to medium sized organisations. There may or may not be a team of workers involved.

    Publisher: SNAZZY

  • CHCPAL001 Deliver care services using a palliative approach

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    What's it about? This unit describes the skills and knowledge required to care for people with life-threatening or life-limiting illness and/or normal ageing process within a palliative approach. Who's it for? This unit applies to workers in a residential or community context. Work performed requires some discretion and judgement and is carried out under regular direct or indirect supervision. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • CHCPRP001 – Develop and maintain networks and collaborative partnerships

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    What’s it about?

    This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.

    Who’s it for?

    This unit applies to work in all industry sectors, and to individuals who take pro-active responsibility for improving collaboration between workers and organisations.

    Publisher: SNAZZY