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BSB Business Services


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Showing 177–179 of 179 results

  • BSBWRK510 Manage employee relations

    $21.95 inc. GST
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    What's it about? This unit describes the skills and knowledge required to manage employee and industrial relations matters in an organisation. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolution negotiations. Who's it for? It applies to those who are authorised to oversee industrial relations and manage conflict and grievances in an organisation. They will have a sound theoretical knowledge base in human resources management and industrial relations as well as current knowledge of industrial relations trends and legislation.No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWRT301 Write simple documents

    $21.95 inc. GST
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    What's it about? This unit describes the skills and knowledge required to plan, draft and finalise a basic document. Who's it for? It applies to individuals who apply a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of workplace documentation.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWRT401 Write complex documents

    $21.95 inc. GST
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    What's it about? This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity. Who's it for? It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA