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Showing 177–183 of 183 results

  • BSBWRK410A Implement industrial relations procedures

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    What's it about and who's it for? This unit addresses the knowledge and skills required to represent the organisation/employer in dealing with industrial relations matters in the workplace.The unit covers communicating and implementing industrial relations policies and procedures that meet statutory and legislative requirements; assisting in dealing with industrial relations conflicts and issues; and generally working towards a harmonious industrial relations climate within the workplace.

    Publisher: IBSA

  • BSBWRK411 Support employee and industrial relations procedures

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    What's it about? This unit describes the skills and knowledge required to communicate and implement industrial relations policies and procedures to effectively represent organisations/employers. Who's it for? It applies to individuals who work in support positions, assisting others in dealing with industrial relations conflicts and issues.No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWRK509A Manage industrial relations

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    Who's it for? This unit applies to individuals with a well established, sound theoretical knowledge base in human resources management and industrial relations who are proficient in using a range of specialised technical and managerial techniques to plan, carry out and evaluate their own work and/or the work of a team.They may or may not have responsibility for supervising the work of others but are authorised to oversee industrial relations in the organisation. However they will have knowledge of current industrial relations trends and legislation.The unit addresses staff who have responsibility for working across the organisation to ensure that there is a policy infrastructure which ensures legislative compliance and clarifies issues. It also addresses the requirement for responding to industrial conflict and grievances.

    Publisher: IBSA

  • BSBWRK510 Manage employee relations

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    What's it about? This unit describes the skills and knowledge required to manage employee and industrial relations matters in an organisation. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolution negotiations. Who's it for? It applies to those who are authorised to oversee industrial relations and manage conflict and grievances in an organisation. They will have a sound theoretical knowledge base in human resources management and industrial relations as well as current knowledge of industrial relations trends and legislation.No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWRT301 Write simple documents

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    What's it about? This unit describes the skills and knowledge required to plan, draft and finalise a basic document. Who's it for? It applies to individuals who apply a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of workplace documentation.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWRT401 Write complex documents

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    What's it about? This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity. Who's it for? It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • CHCPAL001 Deliver care services using a palliative approach

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    What's it about? This unit describes the skills and knowledge required to care for people with life-threatening or life-limiting illness and/or normal ageing process within a palliative approach. Who's it for? This unit applies to workers in a residential or community context. Work performed requires some discretion and judgement and is carried out under regular direct or indirect supervision. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions