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BSB Business Services


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  • MSMENV272 Participate in environmentally sustainable work practices

    $21.95 inc. GST
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    What's it about? This unit describes the skills and knowledge required to comply with environmental regulations, identify environment issues and minimise the risks of negative impact on work and carry out improvements in own work area. Who's it for? This unit applies to operators and team members who are required to follow procedures to work in an environmentally sustainable manner. This unit applies to all sectors of the manufacturing industry and members of its value chain. It may also be applied to all sections of an organisation, including office and warehouse. This unit will need to be contextualised for the industry sector, organisation and section. This unit applies to an individual working alone or as part of a team and working in liaison with other shift team members and the control room operator, as appropriate.

    Publisher: Snazzy

  • SITHIND002 Source and use information on the hospitality industry 2020

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    What's it about? This unit describes the performance outcomes, skills and knowledge required to source and use current and emerging information on the hospitality industry. This includes industry structure, technology, laws and ethical issues specifically relevant to the hospitality industry. Hospitality personnel integrate this essential knowledge on a daily basis to work effectively in the industry. Who's it for? The unit applies to all hospitality sectors and people working at different levels. Managers will use more formal research to attain specialised and comprehensive knowledge to support product planning, marketing and strategic management activities. This is covered in other units of competency. This unit is not about having in-depth knowledge but focuses on the ability to source and interpret information relevant to day-to-day activities in order to maximise work performance.

    Publisher: ATP