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Showing 145–160 of 163 results

  • BSBWOR202 Organise and complete daily work activities

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    What's it about? This unit describes the skills and knowledge required to seek feedback for performance improvement and use current technology appropriate to the task. Who's it for? It applies to individuals working under direct supervision who develop basic skills and knowledge for working in a broad range of settings.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWOR203 Work effectively with others

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    What's it about? This unit describes the skills and knowledge required to work cooperatively with others and deal effectively with issues, problems and conflict. Who's it for? It applies to individuals who perform a range of routine tasks using a limited range of practical skills, and a fundamental knowledge of teamwork in a defined context under direct supervision or with limited individual responsibility.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWOR204 Use business technology

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    What's it about? This unit describes the skills and knowledge required to select and use computer software and organise electronic information and data. Who's it for? It applies to individuals who apply a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWOR301 Organise personal work priorities and development

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    What's it about? This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence. Who's it for? This unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWOR403 Manage stress in the workplace

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    What's it about? This unit describes the skills and knowledge required to identify signs and sources of stress within job roles and according to key performance indicators (KPIs). Management strategies to aid recovery from stressful situations are also essential. Who's it for? It applies to individuals who work at a managerial level, have excellent communication skills and apply knowledge of organisational policies, occupational health and safety (OHS) and other relevant legislation.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWOR404 Develop work priorities

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    What's it about? This unit describes the skills and knowledge required to monitor and obtain feedback on own work performance and access learning opportunities for professional development. Who's it for? This unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWOR501 Manage personal work priorities and professional development

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    What's it about? This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks. Who's it for? It applies to individuals working in managerial positions who have excellent organisational skills. The work ethic of individuals in this role has a significant impact on the work culture and patterns of behaviour of others as managers at this level are role models in their work environment.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWOR502 Lead and manage team effectiveness

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    What's it about? This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. Who's it for? It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWRK411 Support employee and industrial relations procedures

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    What's it about? This unit describes the skills and knowledge required to communicate and implement industrial relations policies and procedures to effectively represent organisations/employers. Who's it for? It applies to individuals who work in support positions, assisting others in dealing with industrial relations conflicts and issues.No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWRK510 Manage employee relations

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    What's it about? This unit describes the skills and knowledge required to manage employee and industrial relations matters in an organisation. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolution negotiations. Who's it for? It applies to those who are authorised to oversee industrial relations and manage conflict and grievances in an organisation. They will have a sound theoretical knowledge base in human resources management and industrial relations as well as current knowledge of industrial relations trends and legislation.No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWRT301 Write simple documents

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    What's it about? This unit describes the skills and knowledge required to plan, draft and finalise a basic document. Who's it for? It applies to individuals who apply a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of workplace documentation.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWRT411 Write complex documents

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    What's it about? This unit describes the skills and knowledge required to plan, draft and finalise complex documents. Who's it for? The unit applies to individuals who work in a range of business environments and are skilled in the creation of documents that are more complex than basic correspondence, memos and/or forms and that require review and analysis of a range of information sources. No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: ATP

  • BSBXCM301 Engage in workplace communication

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    What's it about? This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry. Who's it for? This unit applies to a wide range of workers, but has a specific focus on the communication skills required for workers with limited responsibility for others. No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: ATP

  • BSBXCM401 Apply communication strategies in the workplace

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    What's it about? This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry. Who's it for? This unit has a specific focus on the communication skills required for supervisor level workers with responsibility for other workers. No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: ATP

  • BSBXCM501 Lead communication in the workplace

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    What's it about? This unit describes the skills and knowledge required to lead communication in the workplace within any industry. Who's it for? This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers. No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: ATP

  • BSBXTW401 Lead and facilitate a team

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    What's it about? This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry. Who's it for? This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

    Publisher: ATP