0

BSB Business Services


Products

Showing 145–156 of 156 results

  • BSBWOR404 Develop work priorities

    $21.95 inc. GST
    Select options
    Clear


    What's it about? This unit describes the skills and knowledge required to monitor and obtain feedback on own work performance and access learning opportunities for professional development. Who's it for? This unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWOR501 Manage personal work priorities and professional development

    $21.95 inc. GST
    Select options
    Clear


    What's it about? This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks. Who's it for? It applies to individuals working in managerial positions who have excellent organisational skills. The work ethic of individuals in this role has a significant impact on the work culture and patterns of behaviour of others as managers at this level are role models in their work environment.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWOR502 Lead and manage team effectiveness

    $21.95 inc. GST
    Select options
    Clear


    What's it about? This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. Who's it for? It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWRK411 Support employee and industrial relations procedures

    $21.95 inc. GST
    Select options
    Clear


    What's it about? This unit describes the skills and knowledge required to communicate and implement industrial relations policies and procedures to effectively represent organisations/employers. Who's it for? It applies to individuals who work in support positions, assisting others in dealing with industrial relations conflicts and issues.No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWRK510 Manage employee relations

    $21.95 inc. GST
    Select options
    Clear


    What's it about? This unit describes the skills and knowledge required to manage employee and industrial relations matters in an organisation. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolution negotiations. Who's it for? It applies to those who are authorised to oversee industrial relations and manage conflict and grievances in an organisation. They will have a sound theoretical knowledge base in human resources management and industrial relations as well as current knowledge of industrial relations trends and legislation.No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWRT301 Write simple documents

    $21.95 inc. GST
    Select options
    Clear


    What's it about? This unit describes the skills and knowledge required to plan, draft and finalise a basic document. Who's it for? It applies to individuals who apply a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of workplace documentation.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBWRT401 Write complex documents

    $21.95 inc. GST
    Select options
    Clear


    What's it about? This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity. Who's it for? It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: IBSA

  • BSBXCM401 Apply communication strategies in the workplace

    $21.95 inc. GST
    Select options
    Clear


    What's it about? This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry. Who's it for? This unit has a specific focus on the communication skills required for supervisor level workers with responsibility for other workers. No licensing, legislative or certification requirements apply to this unit at the time of publication.

    Publisher: ATP

  • BSBXTW401 Lead and facilitate a team

    $21.95 inc. GST
    Read more
    Clear


    What's it about? This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry. Who's it for? This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

    Publisher: ATP

  • CHCPAL001 Deliver care services using a palliative approach

    $21.95 inc. GST
    Select options
    Clear


    What's it about? This unit describes the skills and knowledge required to care for people with life-threatening or life-limiting illness and/or normal ageing process within a palliative approach. Who's it for? This unit applies to workers in a residential or community context. Work performed requires some discretion and judgement and is carried out under regular direct or indirect supervision. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

    Publisher: SNAZZY Learning Solutions

  • MSMENV272 Participate in environmentally sustainable work practices

    $21.95 inc. GST
    Select options
    Clear


    What's it about? This unit describes the skills and knowledge required to comply with environmental regulations, identify environment issues and minimise the risks of negative impact on work and carry out improvements in own work area. Who's it for? This unit applies to operators and team members who are required to follow procedures to work in an environmentally sustainable manner. This unit applies to all sectors of the manufacturing industry and members of its value chain. It may also be applied to all sections of an organisation, including office and warehouse. This unit will need to be contextualised for the industry sector, organisation and section. This unit applies to an individual working alone or as part of a team and working in liaison with other shift team members and the control room operator, as appropriate.

    Publisher: Snazzy

  • SITHIND002 Source and use information on the hospitality industry 2020

    $21.95 inc. GST
    Select options
    Clear


    What's it about? This unit describes the performance outcomes, skills and knowledge required to source and use current and emerging information on the hospitality industry. This includes industry structure, technology, laws and ethical issues specifically relevant to the hospitality industry. Hospitality personnel integrate this essential knowledge on a daily basis to work effectively in the industry. Who's it for? The unit applies to all hospitality sectors and people working at different levels. Managers will use more formal research to attain specialised and comprehensive knowledge to support product planning, marketing and strategic management activities. This is covered in other units of competency. This unit is not about having in-depth knowledge but focuses on the ability to source and interpret information relevant to day-to-day activities in order to maximise work performance.

    Publisher: ATP