How do I access the courses I have purchased?
You will have received an email with a link to the IBSA Academy platform. This will be sent to the email you used at the checkout.
If you cannot find the email or are unsure of the email used to make your purchase, please get in touch with us.
I’ve forgotten my password, what do I do?
Head to https://ibsa-academy.coassemble.com/ click “Forgot password?” and follow the prompts.
Why can I not see the correct answers to the checkpoints?
To complete the IBSA Academy course, you need to achieve a result of 100% correct responses. Therefore, we are not able to give out the answers at this point. If you require assistance with your course, you can ask a question in the IBSA Academy Discussion Group on LinkedIn, or reach out to our Customer Service team.
Have I qualified for a badge?
If you have completed all checkpoints successfully, and passed the course, then you have qualified for a badge.
How will I know if I’ve earned a badge?
You will receive an email notification from the Acclaim Platform ([email protected]) with instructions for claiming your badge and setting up your account.
What is an open badge?
Open badges are web-enabled versions of a credential, certification or learning outcome which can be verified in real-time, online.
How does my certification get displayed as a badge?
We have partnered with Credly to translate the learning outcomes you’ve demonstrated into a badge, issued and managed through the company’s Acclaim Platform. The technology Credly uses on its Acclaim Platform is based on the Open Badge Standards maintained by IMS Global. This enables you to manage, share and verify your competencies digitally.
What are the benefits of a badge?
Representing your skills as a badge gives you a way to share your abilities online in a way that is simple, trusted and can be easily verified in real time. Badges provide employers and peers concrete evidence of what you had to do to earn your credential and what you’re now capable of. Credly’s Acclaim Platform also offers labor market insights, based on your skills. You can search and apply for job opportunities right through the Acclaim Platform.
Who is Credly?
Credly is the end-to-end solution for issuing and managing digital credentials. Credly works with credible organizations to provide digital credentials to individuals, worldwide.
What if I don’t want my badge to be public?
You can easily configure your privacy settings in the Acclaim Platform. You’re in complete control of the information about yourself that is made public.
What’s to keep someone else from copying my badge and using it?
While badges are simply digital image files, they are uniquely linked to data hosted on Credly’s Acclaim Platform. This link to verified data makes them more reliable and secure than a paper-based certificate. It also eliminates the possibility of anyone claiming your credential and your associated identity.
Where and how can I share my badge through Credly’s Acclaim Platform?
You can share your badge directly from the Acclaim Platform to LinkedIn, Twitter and Facebook; over email; embedded in a website or in your email signature.
What are labor market insights and how can I access them through Credly’s Acclaim Platform?
Labor market insights are pulled from live job requisitions. Based on your skills you can learn which employers are hiring, what job titles you might be qualified for, salary ranges and more. Search active job listings and even apply for them with just a few clicks through the Acclaim Platform. Access the labor market insights from your badge details page by clicking on Related Jobs, or by clicking on the skill tags assigned to your badge.
Can I export badges issued through Credly’s Acclaim Platform to other badge-storing platforms?
Yes, you can download your badge from the Share Badge page. Your downloaded badge contains Open Badge Infrastructure (OBI) compliant metadata embedded into the image. This allows you to store your badge on other OBI-compliant badge sites, such as the Mozilla backpack.
I have a question about the Acclaim Platform. Where can I find support?
You can find answers to frequently asked questions here: support.youracclaim.com